Serverina in Mallorcan means something or someone from Son Servera. Our office is located in the heart of this small village, right on the main square. We love to share the spirit of our community with buyers and respect the values of our sellers. We also use as many local service providers as possible, we want to support local businesses, strengthen our community and take on our social responsibility.
We know that Mallorca doesn't need another real estate agency like the others. It needs something different. Something more. We have set out to change the negative opinion that some people have of real estate agencies. We want to turn the old model on its head with our highly professional and sustainable service.
We focus entirely on our clients and their needs. We guide and support them in selling, buying or searching for their home. We know that it is an important decision, which can sometimes be very stressful. We want you to relax and let us do the work.
We understand that each of our clients has a different story and individual needs. That's why we start our journey together with transparent communication based on a well-organized process model to better support you, customizing our service offering to suit you.
Do you think we can help you? We look forward to hearing from you!
CONTROLLER
Who is responsible for processing your data?
*Company name: Serverina Real Estate S.L.U
* Contact: lina@serverina.es
PURPOSE
For what purpose will we process your personal data?
At Serverina Real Estate S.L.U, we will process your information in order to provide you with the service and if you become a client, we will need your information to be able to efficiently carry out the work of the service you have contracted.
Likewise, through the registration forms on the website, data is collected, which is stored in a file, with the exclusive purpose of sending electronic communications, such as: newsletters, if applicable new entries (posts), as well as other communications that JServerina Real Estate S.L.U considers interesting for its clients.
If you become or have become a client of Serverina Real Estate S.L.U, your data will be processed to maintain the logical commercial relationship.
Acceptance of the privacy policy, through the procedure established by means of boxes, will be considered as an affirmative declaration through which THE USER gives his/her EXPRESS AND UNEQUIVOCAL CONSENT – pursuant to article 6 to 9 of the GDPR – to the processing of personal data in the terms set out in this document.
In the event that you provide your data through an email message, it will be part of a file whose purpose will be the management of the request or comment that you make to us, with the rest of the points indicated in the previous paragraph being applicable.
For how long will we have your data?
The personal data collected through the forms, as well as the newsletter sending box, will be kept for as long as you decide. At any time you may exercise the rights that the data protection regulations make available to you.
Additionally, the personal data that you provide us under the contracting of our services will be kept as long as the current business relationship is maintained. In the event that the services with Serverina Real Estate S.L.U are not renewed, we will continue to retain your information for the purpose of sending newsletters and other information that we consider to be of interest to you related to our sector. We reiterate that you can always exercise the rights granted to you by current regulations by contacting us through the most convenient means for you.
III. LEGITIMATION
What is the legitimacy for the processing of your data?
The processing of your data is necessary for the execution of the contract, as well as, where appropriate, for the sending of our newsletter.
Additionally, the processing of your data is based on the consent that is requested from you and that binds you to Serverina Real Estate S.L.U, as well as on the various acceptances through the boxes on the forms on our website.
Furthermore, when processing your data for various purposes for which individual consent has been requested, THE USER may withdraw consent at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.
RIGHTS OF INTERESTED PERSONS
What rights do I have in terms of data protection?
You can exercise any of the following rights by contacting us at the address Ramon Franco 32 3J, 07590 Cala Ratjada or at the email address indicated in the header lina@serverina.es
In any case, according to current regulations you have the following:
Right to request access to personal data relating to the interested party.
Right to request rectification or deletion.
Right to request limitation of processing.
Right to object to processing.
Right to portability of your personal data.
Right to limit automated individual decisions.
What are your rights when you provide us with your data?
Any citizen has the right to obtain confirmation as to whether Serverina Real Estate S.L.U is processing personal data that concerns them or not.
Interested parties may access their personal data, rectify it or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
You may also inform us that the processing of your data is limited, in which case it will only be processed for the exercise or defence of claims.
RECIPIENTS
Unless the User has been informed of the possible existence of transfers of their data to third parties, and their express consent has been obtained, in no case, except for those covered by current legislation, will any third party other than Serverina Real Estate S.L.U. have access to personal and/or browsing data. Furthermore, in those cases of transfers covered by current legislation, Serverina Real Estate S.L.U. will collaborate