Troubleshooting OTP Issues

Not Receiving Your OTP?

Quick solutions to common problems with one-time passwords.

Check Your Phone Signal

Ensure your phone has a good signal. If you're in an area with poor reception, move to a better spot and try again.

Request a New OTP

If you didn't receive your OTP, request a new one after waiting a couple of minutes. Avoid multiple requests in a short period.

Blockage Issues

Check if your SMS inbox is full or if your service provider is blocking promotional messages. Clear your inbox or contact your provider.

If you've tried the above steps and still need assistance, please reach out to our support team for further help. We're here to ensure you can access your account securely and quickly.